As flames tore through a 12-story hotel at a popular ski resort in northwestern Turkey, friends Esra Karakisa and Halime Cetin stood helpless, paralyzed by the horror unfolding before them: people leaning out of smoke-filled rooms pleading for help and others making the harrowing decision to leap out.

Nine people, including the hotel’s owner, have been arrested in connection with the blaze. Read more at straitstimes.com.