Not every Costco shopping trip ends in success, and these are some of the items purchased from Costco that are most likely to ...

There is always the chance the item you purchased does not live up to your expectations, or, you may want to return the gifts ...

Tim Fehr, COO of Happy Returns, reveals how automation, robotics and human intervention are transforming the retail returns ...

In a survey, nearly 60 percent of retailers said they had policies that refund customers for items that aren’t financially ...

Temu is a fast-growing online marketplace that offers a variety of products, from electronics and clothing to home goods and ...

Aldi has issued an urgent product notice, urging shoppers not to consume the popular items, and instead implored customers to ...

Earlier this year, a woman successfully returned a Costco mattress after five years, and another person was able to return a couch after two years. In April, a customer witnessed someone try to ...

If you're an REI member and frequently return items, you might want to think twice ... it has so far only affected a very small number of customers. "We identified a very small subset of members ...

It’s one of the most under-publicized policies of some of the biggest U.S. retailers: sometimes they give customers full ... costs from returned products. Companies such as Amazon, Walmart and Target ...

But in a simple email, she lost a privilege that’s the reason she bought a $30 membership to REI 12 years ago - the ability to return and exchange items ... down on customers who abuse ...