Confronting direct reports about performance issues can feel overwhelming, especially for first-time managers, who may worry ...

Making your AI tools look human or dehumanizing them altogether are not the best ways to win over your users. Instead, show them the human effort and expertise that go into their development and ...

Since the 1960s, there has been a quest to find ways to address the tidal wave of paper deluging organizations. The latest ...

Failure in the form of network disruption or poor bandwidth has always been unacceptable to every network user, but it is ...

Many negotiators miss opportunities by viewing negotiations as purely competitive, where one side’s win is the other’s loss. Others focus only on securing the best outcome for themselves, ignoring ...

AI is merely one facet of a sweeping technological change underway, and companies that fail to recognize the importance of ...

Leaders often launch change initiatives with the best of intentions but then struggle to achieve their goals. Many fall into a common trap: rushing into one-size-fits-all transformations without ...

For decades, companies have struggled to capture and integrate data into their decision-making. In spite of protracted efforts, the results have been decidedly mixed. Last year, just 37% of ...

Randy Bean is the author of Fail Fast, Learn Faster: Lessons in Data-Driven Leadership in an Age of Disruption, Big Data, and AI.He is a contributor to Harvard Business Review, Forbes, and MIT ...

Imagine arriving eagerly on your first day at a new job, only to find that you’re immediately asked to install location-tracking software, sign a mandatory arbitration agreement, or close your ...

The firm’s new strategy prioritized flexibility and efficiency. The consulting firm McKinsey has helped its clients navigate disruption in a wide range of industries. But what can we learn from ...

What happens when executives — believing that they know what’s in the best interest of the company — decide to not consult with stakeholders, or even to temporarily withhold important ...